Gordon Lindsay’s lettings service ensures landlords LET IT BE maximise rental return and minimise tenancy problems
‘Our ultimate aim is to ensure that the rental process runs as smoothly as possible,’ says Gordon Lindsay. ‘That’s why tenants always have my mobile number; if the washing machine breaks down on a Sunday, they can call me. If we’re available to fix problems, then the landlord doesn’t have to get involved.’
Gordon has been running his family lettings and property management business since 2008. Not only do he and his team know the local rental market like the back of their hand, they take care to build relationships with landlords and tenants. ‘Experience has taught us that it’s the best way to avoid issues,’ he explains. ‘It’s also why we always choose the most suitable tenant – not necessarily the first to show interest – for the landlord. Of course, we check references and carry out credit checks, but we also discuss it thoroughly; clearly, since we’ll be dealing with the tenant afterwards, that’s in
our best interests too.’
Having advised a landlord about what can be done practically to maximise rental value and agreed a realistic price point – ‘it’s a completely false economy to inflate value and then have somewhere sitting empty’ – Gordon markets properties through all the usual portals, such as Zoopla and Rightmove.
Unlike many agents he does not take the full fee upfront on day one of a new tenancy. ‘That could leave the landlord without income for a period of time,’ he says. ‘Instead, we prefer to take a percentage every month; also, we offer reduced fees for landlords with more than three properties.’
As part of the property management process Gordon’s team carries out six-monthly inspections, organises safety checks, collects the rental income, sorts out routine maintenance jobs such as electrics and plumbing and, at the end of the contract, liaises with the tenant to ensure they are aware of their deposit obligations.
As for the state of the Chiswick lettings market, Gordon says that it has followed sales in being about 10% down. ‘There are still lots of tenants out there, but now they’ve got much more choice.’
Gordon Lindsay Associates
Gable House, 18-24 Turnham
Green Terrace, W4 1QP
020 8400 2726