Interview with Tom Gavaghan:
‘The ‘How not to do it’ and ‘How to do it’ are two, equally important lessons’
Over the last two decades, the hospitality industry has been subject to pressures and strains from the wider economy, as well as shifts in consumer attitudes. Tom Gavaghan, owner of PubDoctor.com Int’l explains in his own words how he can help.
‘Our approach is to take a holistic view and survey the various issues that we face within the industry, so that we can adapt accordingly.
‘Brewers and chains face difficulties which may seem very different to those in a tenanted or independent positions, but what is similar is the ecosystem in which they operate and the effects that are reflected on the bottom line.
‘The PubDoctor.com Int’l will help you achieve the goals you have set for your business’
‘We address the problems by actioning change from within. Be that with a single landlord, or an entire management team — we change attitudes and prepare you for success.
‘Our approach has been developed over many years. Since every business is different, there is no ‘secret formula’ for success — but the work we do and the solutions we provide are always built on three founding principles.
‘KNOWLEDGE — Understanding the day-to-day practical needs of a business is important, but so too is a wider appreciation of the industry and recognition of the many external factors that generate ripples and affect businesses of every size.
‘ATTITUDE — The significance of the correct mindset is often overlooked but everything we do is focused on aligning thinking. A small shift in attitude can frequently have big effects in achieving goals and results for teams of all sizes.
‘SKILLS — We give you and your team practical tools and methods that can be applied to many scenarios. Being able to fix problems is one thing, but by teaching the art of problem solving your team will be better prepared for the future.
‘Since every job is different, The PubDoctor.com Int’l brings together a different team for every project — the one best suited for the job at hand. Whatever your individual needs, The PubDoctor.com Int’l will lead a skilled team in helping you achieve the goals you have set for your business.’
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